OCU LIVE! FEATURING

CHRIS ZIMMERMAN

OCTOBER 23, 2025

JACKSONVILLE, FL

Thursday, October 23, 2025
Registration8:30 AM - 9:00 AM
Systemize the Claim Process9:00 AM - 4:00 PM
Lunch (provided)12:00 PM - 1:00 PM
Time Zone: (UTC-04:00) Eastern Time (US & Canada) [Change Time Zone]
Thursday, October 23, 2025, 9:00 AM - 4:00 PM

BEYOND STORMS:

BUILDING RETAIL RELATIONSHIPS TO THRIVE EVEN WITHOUT STORMS.
Have you ever suffered through a non-storm year? Concerned how to survive as the claims landscape gets increasingly difficult? Looking to grow your business outside of the claims and storm restoration?
There is no doubt that opportunities on the storm side of the industry are shrinking. Policy changes, managed repair programs, extreme variations of weather, and many other factors are making a reliance on storm work more and more risky. Most roofing companies excel at retail sales or storm sales, but very few do both well. Learn how to build a team that can thrive at both retail and storm work to make sure you are maximizing opportunities whenever, whatever, and however they present themselves.

Topics Covered:
• Network and relationship lead generation
• Streamlining the retail sales experience
• Building a CONSISTENT customer experience
• Building referral programs

 

Full Name
Chris Zimmerman
Job Title
Owner/President
Company
At Your Service Roofing
Speaker Bio
Chris Zimmerman has been involved in the roofing industry since his father opened Zimax Roofing and Remodeling in the mid-1990s. He founded At Your Service Roofing and Remodeling in 2005 and has been actively engaged in the insurance restoration side of the industry since 2012. As the founder and sole owner of At Your Service Roofing and Remodeling, he has steered the company toward consistent growth with margins well above the industry average, all while providing the Cincinnati, OH market with exceptional customer service. In 2021, At Your Service Roofing and Remodeling was honored with Platinum Preferred Contractor status by Owens Corning. Chris has earned a respected reputation in the industry for his expertise in systems and processes, fostering company culture, promoting innovation, and staying on the cutting edge of this ever-evolving field. Since 2022, Chris has been a featured guest at roofing conferences across the Midwest and southern states, addressing thousands of contractors on a wide range of topics. In 2023, Chris officially assumed the role of an active business consultant, serving contractors from Minnesota to Georgia. Currently, he consults with over 100 roofing companies, offering his experience, wisdom, and vision to contractors aiming to grow their businesses with a strong foundation and unwavering commitment to customer satisfaction. Chris and his wife Heather have been married since 2004 and are raising their four boys on the east side of Cincinnati. Heather, having retired from her photography business, now focuses on homeschooling their four children. When Chris is not working or spending time with his family, he enjoys coaching his son's football team, pursuing shotgun sports, and enjoying bourbon and a cigar whenever the opportunity arises.
Chris Zimmerman

•    Owners
•    General Managers
•    Sales Managers
•    Retail
•    Sales Reps